We, like many others companies are experiencing delays in supplier deliveries and subsequent shipping of orders which are causing unforeseen delivery delays, please see our delivery information page for latest updates!
Orders received before 12.00pm and in stock will be dispatched on the same day of order. Orders placed after 12.00pm will not be processed for dispatch until the next working day. Deliveries are usually made between the hours of 8am and 5pm weekdays. We will communicate any items that are not in stock and require ordering with our suppliers. Items that are placed on backorder will be despatched within 24 hours after they arrive into stock. We do not dispatch orders until all ordered items are in stock without prior agreement.
Pallet Deliveries - Renders, Screeds, Dashing & Taping Compounds
You are responsible for ensuring items can be delivered on a pallet via a commercial lorry. All deliveries must have access large enough for a lorry. Tail Lift offload is included. Moffat offloads are available on request but are expensive and must be paid for prior to dispatch. Offloading from a tail gate requires the use of a pallet/pump truck, the ground must be firm enough for the pallet truck. For example, some gravel drives can cause offload issues. It is important damaged items are reported to both the delivery driver and Amaroc at time of delivery. All deliveries must be signed for unless prior agreement is in place and items can be left in a safe and accessible area. We take no responsibility for items that are left without a signature. Items left without a signature will be assumed as delivered in perfect condition. Any unsuccessful delivery attempts whereby you are deemed at fault will be charged at the original cost.
Important - Please Read
Bagged products such as Render, Plaster, Screed, Dashing & Taping Compounds may take damage as it passes through the haulage network. Where as the damage to the bags looks unsightly and some render is usually lost the actual render is perfectly usable. Amaroc will make a decision on individual basis whether or not to refund any bags damaged during delivery or send out replacements.
For further information please click on links below
Call to collect from our Amaroc store in Swindon or Bristol.
See more information about returning this product.
